Robin Basham
A
Can I ask some serious questions. I need help. My mother has dementia and her capacity to manage care of her laptop is diminished. I help her remote from across the country. She needs to recover her Gmail password and restore her iPad. How do I get Apple to let me be her proxy, create. Been here?
01:25 AM - Jul 21, 2023
0
3
0
Lynne E
A
Gmail I set up another Gmail to be used to recover account...but it was not easy and I was in the same house. I set up same password for everything and strict do not change password signs everywhere..not so successful. Solved a little bit by replacing laptop with tablet for browsing ! Good luck
In response to Robin Basham.
02:06 AM - Jul 21, 2023
2
0
Robin Basham
A
In response to Lynne E.
That sounds like a great strategy. Thanks
10:43 AM - Jul 21, 2023
0
0
Robin Basham
A
In response to Lynne E.
Thanks
02:07 AM - Jul 21, 2023
0
0

 

{{ notificationModalContent }} {{ promptModalMessage }}