Jay Hall
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Like Spoutible but disappointed that @cbouzy ’s ‘help’ don’t respond to tickets. Appreciate there’s a million things going on in the background. A promise to respond within 24 hours is a promise but it just isn’t happening 😕
06:37 PM - Feb 28, 2023 (Edited)
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Kid_Prairie
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In response to Jay Hall.
24 hrs? Really? I've been waiting months for Twitter get back to me after they locked my account for a misunderstanding that could have been fixed in 8 seconds. This was pre-Elmo.
I still haven't heard.
06:48 PM - Feb 28, 2023
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Jay Hall
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In response to Kid_Prairie.
Can’t comment on Elmo’s SLA’s but when I submitted the help ticket via @cbouzy ’s help page it advised a response would be received within 24 hours. That was on 24th February. I’ve even added to the ticket since (which is a great option) but still nothing. I live in hope, but it’s a shame.
04:39 AM - Mar 01, 2023
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