Carlos OKieffe
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thread 1/3
Kytch had been selling McDonald's restaurant owners a popular Internet-connected gadget designed to attach to their notoriously fragile and often broken soft-serve McFlurry dispensers, manufactured by McDonald's equipment partner Taylor.
04:05 PM - Dec 16, 2023
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Carlos OKieffe
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thread 2/3
The Kytch device would essentially hack into the ice cream machine's internals, monitor its operations, and send diagnostic data over the Internet to an owner or manager to help keep it running.
04:05 PM - Dec 16, 2023
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Carlos OKieffe
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thread 3/3
But despite Kytch's efforts to solve the Golden Arches’ intractable ice cream problems, a McDonald’s email in November 2020 warned its franchisees not to use Kytch, stating that it represented a safety hazard for staff. Kytch says its sales dried up practically overnight.
04:05 PM - Dec 16, 2023
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