Suze Tanner
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Anyone is Customer Care have ridiculous KPIs to adhere to or is it just in the land of the long white cloud.? Must say my aim is always Customer satisfaction and hit that 100% 9.9 times out of 10. There is always someone who thinks they deserve/are better than anyone else
11:35 PM - Feb 06, 2023
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Harry Minot
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In response to Suze Tanner.
I was fired from my CSR job for being too kind.
@harryminot /are-you-a-comcast-customer-who-was-treated-with-kindness-and-respect-by-phone-rep-arthur-bliss-eb9ff3100990" target="_blank" class="inline-link">https://medium.com/ @harryminot /are-you-a-comcast-customer-who-was-treated-with-kindness-and-respect-...
11:41 PM - Feb 06, 2023
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Suze Tanner
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In response to Harry Minot.
That's awful
02:26 AM - Feb 07, 2023
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