Chris Dashiell
A
Your call is important to us. Not important enough to hire any more staff to handle the high volume of calls, but important in a kind of abstract way.
03:31 AM - Aug 09, 2023
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Joe Webb
A
My take is they intend ‘important to us’ without regard for the caller/customer/client. Rather that the caller PERCEIVES they are valued personally. To maintain THEIR profitable relationship.

If they really cared, they would forego the terrible hold music. At least check volume or over modulation .
In response to Chris Dashiell.
04:50 PM - Aug 10, 2023
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