Christopher Bouzy
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thread 1/3
There is a lot of misinformation about the security incident; here are the facts.

1. Troy contacted me at 12:31 AM EST.

2. I emailed Troy about the data at 2:27 AM EST.

3. At 4:07 AM EST, I notified Troy that we had patched the vulnerability.

4. We sent an email to everyone at 9:45 AM EST.
09:32 AM - Feb 05, 2024
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Christopher Bouzy
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thread 2/3
Within nine hours, we patched the vulnerability and emailed everyone. We then hosted a Pod to address everyone's concerns and answer questions. We did everything that is expected to be done in a situation like this in less than a day. Not months, not weeks, or even days. We did it in hours.
09:32 AM - Feb 05, 2024
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Christopher Bouzy
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thread 3/3
I am sure some people didn't receive the email, but we can't force our email into everyone's inbox. That is why we also posted what happened here and on our help desk. Anyone suggesting we tried to "hide" what happened is simply lying.
09:32 AM - Feb 05, 2024
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John Manier
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My spam folder received your email 10 minutes after it was sent. Thanks Chris!
In response to Christopher Bouzy.
10:15 AM - Feb 05, 2024
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