Christopher Bouzy
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thread 1/3
There is a lot of misinformation about the security incident; here are the facts.

1. Troy contacted me at 12:31 AM EST.

2. I emailed Troy about the data at 2:27 AM EST.

3. At 4:07 AM EST, I notified Troy that we had patched the vulnerability.

4. We sent an email to everyone at 9:45 AM EST.
09:32 AM - Feb 05, 2024
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Christopher Bouzy
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thread 2/3
Within nine hours, we patched the vulnerability and emailed everyone. We then hosted a Pod to address everyone's concerns and answer questions. We did everything that is expected to be done in a situation like this in less than a day. Not months, not weeks, or even days. We did it in hours.
09:32 AM - Feb 05, 2024
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Christopher Bouzy
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thread 3/3
I am sure some people didn't receive the email, but we can't force our email into everyone's inbox. That is why we also posted what happened here and on our help desk. Anyone suggesting we tried to "hide" what happened is simply lying.
09:32 AM - Feb 05, 2024
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Please delete this account
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I found no way to delete the account, reinforcing my decision to delete it. so I've deleted most of the content
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10:45 AM - Feb 05, 2024
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Lisa Moorman
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If it took ME (Gen X, poor vision, tech challenged) less than 30 seconds to find that big red button, then you need to see an optometrist post haste!!
02:17 PM - Feb 05, 2024
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Tricia
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In response to Please delete this account.
Au revoir
01:42 PM - Feb 05, 2024
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Sabine
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account settings, go to the very bottom
10:49 AM - Feb 05, 2024
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