Honey and pepper and roses en déshabillé
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On the phone with my mom and Verizon CSR, all of us conferenced. Mom's been frustrated to the point of tears today, dealing with them (this CSR is very kind, but it burns me up because Verizon and other huge corporations depend on people getting this frustrated and defeated).
03:36 PM - May 03, 2024
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Lipsticktraces
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In response to Honey and pepper and roses en déshabillé.
OMG can I relate. Did the same thing in person in store with my mom about three years ago. Mother and I ended up crying and rep/other customers were all riled up and shouting. It was the first and only time I have gone ballistic in a store. Took over a year to resolve...
03:44 PM - May 03, 2024
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Honey and pepper and roses en déshabillé
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In response to Lipsticktraces.
Ugh, it's such punishment. I hate these companies.

There is a such a big opportunity for some company to just... NOT do things this way.
04:19 PM - May 03, 2024
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