Christopher Bouzy
A
thread 1/3
We have a small team, and we answer support requests based on severity. You can't expect enterprise support on a shoestring budget. If you are unhappy with our service, there are other options available.
Slippy Shoe Spouts Stuff @slippyshoe
Is there going to be a feature to answer support tickets months old now?
12:03 PM - Jul 14, 2023
12:29 PM - Jul 14, 2023
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Christopher Bouzy
A
thread 2/3
And I know my response may sound rude, but some folks don't seem to understand we do not have a budget of millions, and our team is tiny compared to the other platforms. Our manpower is focused on development, keeping the platform stable, and suspending accounts violating our rules.
12:36 PM - Jul 14, 2023
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Christopher Bouzy
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thread 3/3
90% of our support requests can be resolved by using our knowledge base or simply asking the community for help. We are a free service that isn't monetizing our users or displaying ads. You can't expect us to be Twitter with limited resources.

https://help.spoutible.com...
12:42 PM - Jul 14, 2023
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Leroy Jenkins
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In response to Christopher Bouzy.
They were not aware.
02:15 AM - Jul 18, 2023
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Rnsilverlake
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In response to Christopher Bouzy.
Sad that this needs to be said and has been said mutilple times. Not rude at all.
12:12 PM - Jul 16, 2023
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Dora Exploring
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In response to Christopher Bouzy.
Yeah. A bit. I'm sure you're doing the best you can; however, try not to take it personal. Seemed like reasonable question. ♥️🙏🏾
01:18 PM - Jul 14, 2023
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Clorinda Welling
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In response to Christopher Bouzy.
You and team are doing well 💪💯
12:42 PM - Jul 14, 2023
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