Christopher Bouzy
A
thread 1/3
We have a small team, and we answer support requests based on severity. You can't expect enterprise support on a shoestring budget. If you are unhappy with our service, there are other options available.
Slippy Shoe Spouts Stuff @slippyshoe
Is there going to be a feature to answer support tickets months old now?
12:03 PM - Jul 14, 2023
12:29 PM - Jul 14, 2023
Avatar Avatar Avatar
0
16
67
Christopher Bouzy
A
thread 2/3
And I know my response may sound rude, but some folks don't seem to understand we do not have a budget of millions, and our team is tiny compared to the other platforms. Our manpower is focused on development, keeping the platform stable, and suspending accounts violating our rules.
12:36 PM - Jul 14, 2023
5
44
Christopher Bouzy
A
thread 3/3
90% of our support requests can be resolved by using our knowledge base or simply asking the community for help. We are a free service that isn't monetizing our users or displaying ads. You can't expect us to be Twitter with limited resources.

https://help.spoutible.com...
12:42 PM - Jul 14, 2023
3
41
Kos
A
In response to Christopher Bouzy.
That is an elegantly designed help page - just like everything else about this platform.
01:52 PM - Jul 16, 2023
0
1
Ale Am
A
In response to Christopher Bouzy.
It goes without saying that you shouldn't give weight to this type of comment b/c there’s always someone who, despite everything, tries to annoy those who so tenaciously & relentlessly try to create something that will surely leave a deep mark on History
Go on Christopher because we’re all with you
12:52 PM - Jul 14, 2023
0
3
Clorinda Welling
A
In response to Christopher Bouzy.
The menu bar has a botton at the bottom that says more press it and there's a help botton lol
12:47 PM - Jul 14, 2023
0
1

 

{{ notificationModalContent }} {{ promptModalMessage }}