Honey and pepper and roses en déshabillé
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Wow, Chewy. Did NOT expect this!

My vet recommended I get NexGard instead of Frontline, so I used the customer service email to request an exchange. They responded within less than 4 hours, having processed a refund, and suggesting I donate the $$ to a local shelter/rescue. No return required.
07:55 AM - Jan 08, 2024
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Christopher Page
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In response to Honey and pepper and roses en déshabillé.
Chewy is extraordinary! We had similar experience with a damaged product "return".
We also had a scheduled delivery of treats and when we notified them our dog had passed, they sent us a big bouquet of flowers!
08:07 AM - Jan 08, 2024
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Honey and pepper and roses en déshabillé
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In response to Christopher Page.
Oh wow!
11:40 AM - Jan 08, 2024
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Oongy Noodle
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In response to Honey and pepper and roses en déshabillé.
To be clear - they're recommending you donate the Frontline to a shelter, not the $$$.
It's an amazing policy they have. I've experienced it from them.
07:59 AM - Jan 08, 2024
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Honey and pepper and roses en déshabillé
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In response to Oongy Noodle.
Heh - yeah, sorry, I wrote that before properly waking up. But: exactly!

And, as it happens, I'm taking Pen to the vet today for a blood draw, may ask them if they can use it.
11:39 AM - Jan 08, 2024
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Linda Eisenstein
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In response to Honey and pepper and roses en déshabillé.
Chewy is the best.
07:59 AM - Jan 08, 2024
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