Christopher Bouzy
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thread 1/3
There is a lot of misinformation about the security incident; here are the facts.

1. Troy contacted me at 12:31 AM EST.

2. I emailed Troy about the data at 2:27 AM EST.

3. At 4:07 AM EST, I notified Troy that we had patched the vulnerability.

4. We sent an email to everyone at 9:45 AM EST.
09:32 AM - Feb 05, 2024
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Christopher Bouzy
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thread 2/3
Within nine hours, we patched the vulnerability and emailed everyone. We then hosted a Pod to address everyone's concerns and answer questions. We did everything that is expected to be done in a situation like this in less than a day. Not months, not weeks, or even days. We did it in hours.
09:32 AM - Feb 05, 2024
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Christopher Bouzy
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thread 3/3
I am sure some people didn't receive the email, but we can't force our email into everyone's inbox. That is why we also posted what happened here and on our help desk. Anyone suggesting we tried to "hide" what happened is simply lying.
09:32 AM - Feb 05, 2024
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Christopher Brown
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Would my communication settings have prevented me from receiving an email? I didn’t receive one. I checked spam to boot.
In response to Christopher Bouzy.
09:34 AM - Feb 05, 2024
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Isa-Lee Wolf
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In response to Christopher Brown.
I can't speak for the site but if you opted out of communications, I would guess that would do it.
10:19 AM - Feb 05, 2024
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Christopher Brown
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In response to Isa-Lee Wolf.
I’m guessing so, which probably ought to be refactored in the communications feature.

But who am I but a fearmongerer who reads all the available information and just makes stuff up for fun. 🤷🏼‍♂️
10:21 AM - Feb 05, 2024
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Sabine
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In response to Christopher Brown.
I´m not a tech person, but could unsubscribing to Spoutible´s newsletter lead to not getting emails like that?
09:43 AM - Feb 05, 2024 (Edited)
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Christopher Brown
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In response to Sabine.
I believe it could.
09:47 AM - Feb 05, 2024
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Trauma Epidemic
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In response to Sabine.
That's what I'm suspecting after having considered and checked every other possibility that I could.

Next question: as things currently stand, how does one resubscribe for such emails? (Until a differentiation is made between 'good news' messages and 'urgent account notification' ones, I'd opt in.)
10:17 AM - Feb 05, 2024
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