Linda Eisenstein
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FFS! I just got a new debit card from my bank for Bob - who has been dead for 6 years. They apparently just vomited out new MC debit cards for everyone who ever had a VISA debit card. "Customer service" (sic) tells me I have to get it fixed at the branch. What absurd nonsense!
04:19 PM - Apr 07, 2024 (Edited)
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knits, purls, flowers, photons
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In response to Linda Eisenstein.
I learned I couldn’t remove late husband from account unless I closed it and opened a new one. Too much trouble
04:28 PM - Apr 07, 2024
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eanybean
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In response to Linda Eisenstein.
Every few years American Express sends a new card to my previous address even though I closed my account with them long before I moved. No matter how many times I tell them, it doesn't sink in.

Not quite as egregious as your issue, but I sympathize.
04:24 PM - Apr 07, 2024
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John Shaft
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In response to Linda Eisenstein.
sorry these 'professionals' are so callous.
04:21 PM - Apr 07, 2024
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