Christopher Bouzy
A
Guys, when we push an update that causes a bug, we can fix it within minutes if you give us detailed information. PLEASE don't say something isn't working without providing more information; it makes narrowing it down much harder.
07:42 PM - Apr 25, 2023
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Nick Carlson
B
In response to Christopher Bouzy.
Letting you know that @Tarastrong is on Spoutible. She needs to be verified.
07:40 PM - Apr 26, 2023
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Eric Badofsky
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In response to Christopher Bouzy.
This spout was removed because the account associated with it was suspended.
05:17 PM - Apr 26, 2023
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Susan A. Kitchens
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In response to Christopher Bouzy.
Spent a long time yesterday chasing down an “I can’t edit my posts on safari on iPhone but I can on my iPad” issue

Eventually chalked it up to a very tired browser tab that needed to be closed.

I’ve heard instruction elsewhere to “clear your cache” (won’t do bc reasons).
Here is an alternative:
01:55 PM - Apr 26, 2023
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Minnie the Pooh
A
In response to Christopher Bouzy.
Could you please please please unbeach @JessMartin ? She's a good pod member who loves Spoutible wholeheartedly and wanted to do a fundraiser to support Spoutible. Thanks so much!
https://spoutible.com/thre...
01:33 PM - Apr 26, 2023
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Paula Beard
B
In response to Christopher Bouzy.
The only thing I have noticed is that yesterday it was hard to respond to posts. Every time I tried, it just disappeared. I can imagine that a lot of this is due to the rapid growth of new spouters arriving from the dead bird. I'm not bitching about that at all. Patience.
01:32 PM - Apr 26, 2023
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John Scott
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In response to Christopher Bouzy.
I feel your pain. I hear "something's broken" everyday.
08:19 AM - Apr 26, 2023
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Chris Puttick
A
In response to Christopher Bouzy.
RFEs through the help channel also?
06:14 AM - Apr 26, 2023
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Crazy Cruze
A
In response to Christopher Bouzy.
When I try to scroll, the screen shifts to the right. I’m using a chrome browser on an iOS device (iPhone XR).
01:46 AM - Apr 26, 2023
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klotzilla
A
In response to Christopher Bouzy.
I’ve been unable to update my profile text for several days, on PC, Android, & Apple platforms. Error message every time.
09:45 PM - Apr 25, 2023
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Rus McLaughlin
A
In response to Christopher Bouzy.
I've dealt with QA teams long enough that if I can't replicate it and screenshot it both times, it's not a bug.

It's just me, breaking things, because I do.
09:44 PM - Apr 25, 2023
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Sandy Richards
A
In response to Christopher Bouzy.
As a person that answers one of our tech hotlines for issues, I fully comprehend what you are saying. Unfortunately I have encountered many non tech people that can’t even tell me if they are experiencing a complete internet outage at their location or a single computer issue.
09:17 PM - Apr 25, 2023
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Alvin The Chipmunk
A
In response to Christopher Bouzy.
Very impressed with the reaction time. Thanks.
09:01 PM - Apr 25, 2023
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Verretta Porter
A
In response to Christopher Bouzy.
Thanks
08:54 PM - Apr 25, 2023
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Joe Gandelman
A
In response to Christopher Bouzy.
Just to keep you posted, Spoutible just DID publish one preview post. Looks great. But on the two after, ther preview post did not appear. If it published all my preview posts it'd be GREAT because what a difference. (Have someone check it out).
08:28 PM - Apr 25, 2023
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BklynDH
A
In response to Christopher Bouzy.
When I try to update my profile I’m given an error message saying my updates cannot be saved. This has been an ongoing issue.
08:26 PM - Apr 25, 2023
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uOMi
A
In response to BklynDH.
I had same yesterday.
12:57 PM - Apr 26, 2023
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MEAction NOW
A
In response to Christopher Bouzy.
Sure thing!
08:15 PM - Apr 25, 2023
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HayFarmer
A
In response to Christopher Bouzy.
I'm in my timeline & see a spout that I wish 2 comment on. I am sent 2 the thread & leave my comment. I press the return arrow & get sent 2 the most recent spout & not returned 2 the spout I just commented on. Now I have 2 scroll down, locate the spout & then I can continue viewing my timeline.
08:12 PM - Apr 25, 2023
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Nomad Road
A
In response to Christopher Bouzy.
Unrelated, but I'm curious.
I gathered troves of cartoons from the bird app. The "save" image function no longer there.
I have to screenshot. 🥲

There's no button to save a photo on Spoutible either, just the spout.
Is this a security thing? Maybe can malware be spread through image files? Thx
08:10 PM - Apr 25, 2023
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Steve Rogers
A
In response to Christopher Bouzy.
If somebody has already submitted a ticket for a spout not returning to where we left off when leaving a thread, thanks. I know it's a hard fix so I can wait.
08:09 PM - Apr 25, 2023 (Edited)
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Anne Worner
A
In response to Steve Rogers.
I think that's a low priority issue that won't get fixed for a long time.
I've started viewing Spoutible on my desktop, opening a spout I want to comment on, in a new window.
09:55 AM - Apr 26, 2023
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Nomad Road
A
In response to Christopher Bouzy.
I come in and out since first wave reservations, (thank you!) a
nd can see the platform is getting more active, faster, and some of my favorite peeps are coming on, gradually.
Please take the time necessary for the apps to be stellar!

Kudos!
07:59 PM - Apr 25, 2023
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JanelleMaree
A
In response to Christopher Bouzy.
Should we update our ticket if we think we weren’t specific enough or will that complicate the original ?
07:55 PM - Apr 25, 2023
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Dougieg
A
In response to Christopher Bouzy.
Made it to Spoutable... now to start Spoutin off!! LOL
07:51 PM - Apr 25, 2023
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MEAction NOW
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In response to Dougieg.
Go go go!
08:17 PM - Apr 25, 2023
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Pamela Keith
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In response to Dougieg.
Welcome!!!
09:43 PM - Apr 25, 2023
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Rosetta
A
In response to Christopher Bouzy.
I had a problem with replies. Made a help ticket with details. My issue was resolved very quickly. Thank you!
07:48 PM - Apr 25, 2023
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April Ayres-Griffiths
A
In response to Christopher Bouzy.
I try to debug first before filing an issue.

But then I'm a software engineer, and know the pain of "stuff doesn't work. fix it" type requests.
07:47 PM - Apr 25, 2023
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Sitara 68
A
In response to Christopher Bouzy.
When I submitted my ticket, I tried to be as detailed as possible. Was it not enough? I have the same problem with my users (also software dev) submit tickets and I'm always looking for screenshots and wanting to know detailed steps.
07:47 PM - Apr 25, 2023
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Vee a lot of everything Happened
A
In response to Christopher Bouzy.
I turned in a ticket Kind Sir...last night.
07:47 PM - Apr 25, 2023
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